Privacy Policy
Effective Date: Updated on 31-05-2025
1. Information We Collect
- Name, email address, phone number
- Address and location
- Payment details (only through secure payment gateways)
- Course enrollment details
We may also collect non-personal data such as browser type, device information, and IP address to improve our website functionality.
2. How We Use Your Information
- Provide and manage our educational services
- Process payments and confirmations
- Respond to inquiries and provide customer support
- Improve our website and service offerings
- Send updates, promotional offers, or newsletters (only if you opt in)
3. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. All payments are processed through secure, PCI-compliant third-party gateways.
4. Sharing of Information
We do not sell, trade, or rent your personal data. We may share your information with trusted partners only to the extent necessary to deliver our services (e.g., payment gateways or course platforms).
5. Cookies
Our website may use cookies to enhance user experience. You can choose to set your browser to refuse cookies or alert you when cookies are being sent.
6. Your Rights
- Request access to the personal information we hold about you
- Ask for corrections or deletions
- Withdraw consent at any time
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
8. Contact Us
Refund Policy
Effective Date: Updated on 31-05-2025
1. General Refund Policy
We offer refunds in specific circumstances as outlined below. By enrolling in any of our programs or services, you agree to this policy.
2. Course Enrollment Refund
- An administrative charge of Rs 5,000 will be imposed on all withdrawals.
- Admission fee is NOT refundable.
- If an applicant gives more than 1 month notice before the class starts, a 50% refund will be given. However, the full amount can be adjusted for a later course.
- No refund will be given in any other case.
- Refunds, if any, will be made via the original payment method to the applicable party (parent/guardian/student).
- All refunds shall be free of interest and may be offset against any payments due to Academy of Pastry & Culinary Arts India (A unit of Skipping Stones Pvt Ltd).
- Admission fee applies only to the specific intake date requested.
3. Workshops and Events
- Full refund if a workshop or event is canceled by APCA India.
- 50% refund if the participant cancels at least 15 days before the event. Full amount can be adjusted to a future workshop.
- No refund in other cases.
4. Digital Products / Online Content
All sales of downloadable or online content (e.g., e-learning modules, recipe books) are non-refundable once accessed or downloaded.
5. Refund Process
To request a refund:
- Email us at [email protected] with your order details and reason for cancellation.
- Approved refunds will be processed within 15-20 business days via the original payment method.
6. Contact Us